The lights go out. Your devices shut off. The house falls silent.
You wonder: “Should I call the electric company… or do I need an electrician?”
Here’s how to tell the difference — fast — and what steps you should take next.
✅ If it’s just your home, it might be an issue with your panel or wiring.
🚨 If the whole block is out, it’s probably a utility issue.
SituationCallWidespread outage (neighborhood, town)⚡ Your Power CompanyDowned power lines🚨 Power Company or 911Flickering lights, partial power loss👷 ElectricianPanel or breaker issues👷 ElectricianPower out after a storm, but neighbors are fine👷 Electrician (may be your service cable)Sparking outlets, burning smells🚒 Call Fire Department if urgent, then an Electrician
When in doubt, start with your power company — especially during widespread outages or storms.
If the issue is isolated to your home, call a licensed electrician to diagnose and repair the problem safely.
Have an electrical issue or question? Don't hesitate to reach out to our team at E&A Electric LLC. Whether you need help with a specific problem or just want to learn more about our services, we're here to help.