Power's Out — Do You Call the Electrician or the Power Company?

Power's Out — Do You Call the Electrician or the Power Company?

Power's Out — Do You Call the Electrician or the Power Company?

The lights go out. Your devices shut off. The house falls silent.
You wonder: “Should I call the electric company… or do I need an electrician?”

Here’s how to tell the difference — fast — and what steps you should take next.

🔍 Step 1: Check If It’s Just Your House

  • Are your neighbors' lights still on?
  • Are streetlights working?
  • Is the rest of your house affected or just one room?
If it’s just your home, it might be an issue with your panel or wiring.
🚨 If the whole block is out, it’s probably a utility issue.

🧪 Step 2: Do a Quick Home Check

  • Check your breaker panel: Are any breakers tripped?
    Flip them fully OFF, then ON to reset.
  • Check your main breaker: If this is off, everything will go dark. Turn it back on only if you know it's safe.
  • Look for damage: Smell burning? Hear buzzing? See a scorched outlet or sparks?
    ❌ Don’t touch anything — call an electrician immediately.

☎️ Who to Call:

SituationCallWidespread outage (neighborhood, town)⚡ Your Power CompanyDowned power lines🚨 Power Company or 911Flickering lights, partial power loss👷 ElectricianPanel or breaker issues👷 ElectricianPower out after a storm, but neighbors are fine👷 Electrician (may be your service cable)Sparking outlets, burning smells🚒 Call Fire Department if urgent, then an Electrician

🧯 Safety First:

  • Never touch downed wires — they might be live!
  • Never open your electrical panel if it’s wet or you smell burning
  • Use flashlights, not candles, during an outage
  • Keep fridges/freezers closed to preserve food

🔌 Final Tip:

When in doubt, start with your power company — especially during widespread outages or storms.
If the issue is isolated to your home, call a licensed electrician to diagnose and repair the problem safely.

Get in Touch with Our Team

Have an electrical issue or question? Don't hesitate to reach out to our team at E&A Electric LLC. Whether you need help with a specific problem or just want to learn more about our services, we're here to help.

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